Contact Us

775.525.1712

540 W Plumb Ln Suite 110
Reno, NV 89509

Kyle Yamamoto, M.D.

cancellation/no show policy

CANCELLATION AND ETIQUETTE:

We understand that there are times when you must miss an appointment due to emergencies or familial/work obligations.  However, when you do not call to cancel an appointment, you may be preventing another patient from getting necessary treatment. Conversely, the situation may arise where another patient fails to cancel and we are unable to schedule you for a visit, due to a seemingly “full” appointment book.

As a result, failure to cancel your appointment in a timely manner (within 24 hours) may subject you to a $50.00 charge.  It is unfortunate that this needs to be implemented – however, this is a business, and we must ensure that we maintain a timely schedule for all of our patients.

 

PHOTOS:

When you arrive for your appointment, we will take photos of you for your chart for our medical records system.  These photos are an integral component of the evaluation and treatment process. They are strictly confidential to our practice unless we obtain prior consent from you permitting us to share them on our website or in another public context (professional presentations, journal publications, marketing, etc.).  



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